At KISETSU S.L., we are interested in ensuring that the processing of users’ personal data is carried out in a transparent and secure manner, so that our users know at all times how we treat their personal data and how they can exercise their rights.
By browsing the website www.kisetsu.es (the “Website”) or by accessing, requesting information, completing any of its forms, or making any purchase of products or services, KISETSU S.L. collects your personal data as a user (the “User(s)”) in accordance wi th this privacy policy (the “Privacy Policy”) and any other that may replace it in the future.
Any User who does not agree with the Privacy Policy, the Legal Notice, and/or the Cookie Policy must refrain from accessing, requesting information, or contracting any of the products or services offered on the Website.
This Privacy Policy is published in Spanish, Catalan, and English. In case of discrepancy between the versions, the Spanish version shall prevail.
Legal basis: Execution of pre-contractual measures and subsequent contract and legitimate interest of KISETSU. Refusal to provide personal data for these purposes will make it impossible to process and manage orders for the products and services offered by KISETSU.
When you purchase a product or service from KISETSU through its Website or by completing forms and accepting the corresponding checkbox, KISETSU may process personal data for purposes related to the management and processing of the order: manage the order of the corresponding products and/or services and their billing, send the purchased products, manage and access the web platform where online content is taught, manage the in-person events offered (courses, workshops, retreats, cultural experiences, therapies, etc.), analyze possible fraud and impersonation (including money laundering and terrorism financing), respond to inquiries and requests, conduct quality or satisfaction surveys, communicate in relation to the products and services purchased, as well as in the context of the exercise and defense of legal actions that assist KISETSU.
Legal Basis: User’s consent when directing inquiries to KISETSU for the attention of requests through the different contact channels and KISETSU’s legitimate interest in processing and managing User’s inquiries.
KISETSU may process User’s personal data to handle inquiries that the User directs when contacting us through any of the available User support channels, in relation to the products or services offered and/or contracted with KISETSU.
Legal basis: Compliance with legal obligations applicable to KISETSU.
KISETSU will also process User’s personal data to comply with any applicable and enforceable legal obligations, respond to requests from any organization, court or public administration.
Legal basis: Legitimate interest in analyzing the use of the Website, to improve the services provided to Users and offer them greater security.
KISETSU may also process User’s personal data through the performance of analysis, studies, statistics, surveys, usage metrics, market trend analysis, use of data for fraud prevention, either by itself or through third parties. To the extent possible, the information used for this purpose will be aggregated statistical information, without User identification.
Legal Basis: Legitimate interest in the case of customers or consent in the case of potential customers, Users who complete the form enabled on the Website to receive commercial communications or those who have ceased to be customers.
KISETSU may process User’s personal data for the purpose of sending commercial communications regarding promotions, offers, and discounts related to the products and services offered. To carry out commercial communications, KISETSU may use User’s personal data and those collected during the provision of services to personalize commercial information and send the User communications that may be of interest and meet their needs and preferences.
KISETSU may use other companies to provide certain services under its guidelines, including but not limited to, customer service, debt collection, marketing, sales, consulting, auditing, or IT maintenance.
KISETSU guarantees that, in such cases, these third parties will have limited access to Users’ personal data to the extent necessary to perform the assigned tasks and will be obliged not to disclose the information or use it for purposes other than the provision of the corresponding service.
KISETSU may disclose Users’ personal data when required by law, in a judicial proceeding, to investigate suspicious activity, or in any other way to protect its own rights and those of the Users.
Access to data | Users may request access to their personal data and the processing carried out by KISETSU at any time, along with a copy of the processed information. |
Rectification of data | Users may request the modification of their personal data when it is inaccurate or incomplete. |
Deletion of data | Users may request the deletion of their personal data if: (i) it is no longer necessary for the purposes for which it was collected or otherwise processed; (ii) if they withdraw their consent; (iii) if they believe it has been processed unlawfully; or (iv) if otherwise legally established. |
Limitation of processing | Users may request the limitation of the processing of their personal data when they believe the processing is unlawful, when their personal data is no longer necessary for the purposes for which it was collected, but is necessary for the formulation, exercise or defense of claims, or in case of opposition while we verify the applicability of their right. |
Objection to processing | Users may object to the processing of their personal data, for reasons related to their particular situation, when their personal data is subject to processing based on legitimate interest, including profiling. In such cases, KISETSU will be obliged to stop processing their personal data, unless there are legitimate reasons that prevail or their personal data is necessary for the formulation, exercise or defense of claims. |
Portability | Users may request to receive their personal data in a structured, commonly used, and machine-readable format, and to transmit it to another data controller, when the processing of their personal data is based on consent or the performance of a contract and the processing is carried out by automated means. |
Withdrawal of consent | Users may also withdraw their consent at any time (for example, to receiving commercial communications as provided in this Privacy Policy). The withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal. |
Last updated: 15/05/2024